SHIPPING INFORMATION
 

*SHIPPING COSTS

  1. Pick ups of works are welcome in Auckland.

  2. Shipping print & paper works

  • Shipping print and paper orders within New Zealand is a flat rate of (NZ)$10

  • Shipping print and paper orders to Taiwan is a flat rate of (NZ)$20 

  • Print and paper orders for Rest of the World outside of NZ and Taiwan: invoice will be sent out by email after check-out.

3. Shipping original canvas works:

  • Shipping fees will be calculated and the invoice will be sent out by email after check-out.


*SHIPPING TIMES

  • Orders of original paintings are shipped within 5-7 working days following placement of the order.

  • Prints are made to order, so they will be shipped within 7-10 days. If you have a time sensitive order please add a special note.

*SHIPPING METHOD

  • Orders (except to Taiwan) are shipped through NZ Post with tracking service where it’s available.

  • Orders to Taiwan are shipped through YTO Express.

  • Please also note that when sending internationally taxes or duties might be incurred. They are not included in the shipping.

*RETURNS

If you would like to return your artwork, please contact us within 30 days of your order. Return shipment costs are the responsibility of the buyer. Returned goods must be delivered to us unused, unopened, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.